Case Manager- Family Development

Company: Outreach Works
Location: Scranton
Posted on: February 27, 2026

Job Description:

Job Description Job Description Salary: $18.00 - $20.00 Family Development Specialist Job Title: Family Development Specialist Reports To: Team Lead Hours: 37.5, Full-time FLSA Status: Non-exempt, hourly Location: Scranton, PA Outreach Culture: Outreach's mission statement states, " With respect for the individual and with the highest professional standards, Outreach Center for Community Resources offers a variety of programs that promote family stability and economic self-sufficiency.". We strive to embody this mission in our employment as well. At Outreach, you will find an environment where you are family, and family comes first. Benefits: We proudly offer the following benefits to eligible employees; medical, dental, and vision insurance short term and long term disability life insurance generous PTO 401k plan personal and bereavement leave time flexible work arrangements Outreachs Mission and Values: Staff at Outreach are expected to adhere to and embrace Outreachs mission and values. Our mission, as stated above, is promoting family stability and economic self-sufficiency for our participants. Our Values drive how we approach our mission. These include: Respect for the individual Upholding the highest professional standards Belief that Relationships, Connections, and Belonging matter Providing hope for the future As an Outreach Team Member, we expect that all staff have the shared responsibility to tell our story and share our impact with key stakeholders (funders, board members, volunteers, governing bodies, community partners) always connecting the programs we deliver with the outcomes and impact we report. Summary: Member of Outreach staff with primary responsibility in home-based education and related support services. Provides home visitation/education services to participating families and groups. Duties: Makes home visits to families providing support in areas of development including: Parent-Child Interaction, Family/Child Well-being, Development Centered Parenting, Home Safety, etc Maintains related files/record keeping and completes program-related data entry. Participates in team meetings, reflective supervision and home visit observations to ensure model fidelity Plans individual and group activities with children/parents to stimulate growth in childrens language, social, and motor skills such as learning to listen to instructions, playing with others, and using play equipment. Also includes teen parenting instruction Assists with planning and implementation of weekly play groups and with Parent Cafes Collaborates with many community partners and human service agencies (ie: local Children & Youth agency) to link families to resources. Provides participant referral to schools, early intervention programs, mental health services, etc., as needed Provides follow-up to families as needed; maintains appropriate record keeping as required. Participates in a team process focused on best practices to serve participating families, the community, and Outreach Professional representation of agency at public events as needed Reliable transportation is required, as well as current drivers license, insurance and registration Completion of required evidence-based home visiting training and certification is mandatory Daily in-office attendance is required Some evening and weekend hours are required Performs other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements Education/Experience: Bachelor's degree (BA/BS) in elementary education, neuroscience, early childhood education, social work or similar from a four-year college or university. Familiarity with at-risk populations and openness to working with diverse cultures/families with economic challenges, addiction, child welfare involvement, intellectual disabilities, and mental health issues, is a must. Ability to teach relevant programming using the required evidence-based curriculum to participants as assigned. Good understanding of family dynamics, child development, and psychology. Home visiting model training/certification is provided and required. Ongoing professional development is required: i.e.: mandated reporter training, IPV, depression, D&A, OUD/SUD, autism/other related family needs. Bi-lingual or multi-lingual candidates are encouraged to apply. Certifications and licenses Must have, or meet the requirements to obtain, current ACT 33 (Child Abuse) & 34 (Criminal Background) Clearances. Valid driver's license and proof of insurance Computer Skills: To perform this job successfully, an individual should have knowledge of general computer literacy skills, and input into data collection software and MS Office software. Proficiency with MS Office (Word, Excel, Power Point) is preferred. Work Environment: The noise level in the work environment is usually moderate. Home environments where services are rendered, can be unpredictable and subject to constant change. Physical Demands: While performing the duties of this job, the employee is often required to stand, walk, sit on the floor, stoop, kneel, crouch, or crawl as well as talk and hear clearly as all may be necessary instructing educational activities within a home environment. These components may be needed during home visits, with parent/child group activities, toddler playgroup, etc. The employee must occasionally lift and/or move up to 25 pounds while transporting materials, etc.

Keywords: Outreach Works, Binghamton , Case Manager- Family Development, Social Services , Scranton, New York