Emergency Services Dispatcher I (provisional)

Company: Broome County Government
Location: Binghamton
Posted on: June 25, 2022

Job Description:

Employees in the class are responsible for monitoring, dispatching and coordinating emergency services calls in either Fire and Emergency Services or Law Enforcement. This position differs from that of Emergency Services Dispatcher II which is responsible for calls in both Fire and Emergency Services, and Law Enforcement. Dispatchers also maintain radio communications with road patrol officers requesting back-up assistance. Incumbents monitor numerous telephone systems, alarm systems and radio frequencies simultaneously and must exercise sound independent judgment in prioritizing calls and dispatching appropriate emergency services to situations which may involve danger to life and/or damage to property as quickly as possible. This job involves an unusual working environment which includes high stress dealing with life and death situations, the need to remain calm in emergency situations and the need to be polite when dealing with angry and abusive people. Incumbents must maintain accurate records of all calls placed and received. Employees are required to work shifts which cover both day and night hours. May be required to perform various clerical duties as needed. Does related work as required.
Additional information: https://gobroomecounty.com/sites/default/files/dept/R957--Emer%20Services%20Dispatcher%20I-Rev102121.pdf

Keywords: Broome County Government, Binghamton , Emergency Services Dispatcher I (provisional), Professions , Binghamton, New York