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Desktop Support Technician - 21-06253

Company: Infinity Consulting Solutions
Location: Binghamton
Posted on: November 16, 2021

Job Description:

Job Description
Desktop Support Technician responsible for handling technical support activities related to desktops/laptops. Candidates must possess excellent communication skills and be able to correspond efficiently and effectively.

  • 1 year experience in desktop services and user support
  • Configure, image, and deploy workplace desktops
  • Laptops, Desktops, 2 in 1 Tablets, Touch books, Touch pads
  • Set up Docking stations.
  • Set up Accessories: keyboard, mouse, mobility kits for users work from home (headsets, wireless mouse, keyboard,)
  • Expansions (components, reading and saving equipment)
  • Validation of network port status
  • Litigation Hold data captures in response to Corporate Security /Legal requests
  • Information recovery
  • Installation activities, movements or moves, adds and changes (IMAC's) for hardware and software services.
  • Reactive activities for the resolution of incidents and problems
  • Corrective maintenance and repair
  • Coordinate repair services in warranty with the various manufacturers.
  • Normal on-call support service will require availability by phone and remote connectivity capability

Keywords: Infinity Consulting Solutions, Binghamton , Desktop Support Technician - 21-06253, Professions , Binghamton, New York

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