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Representative - Scheduling - Lead

Company: Ascension
Location: Binghamton
Posted on: December 5, 2018

Job Description:

Representative - Scheduling - Lead We Are Hiring Representative - Scheduling - Lead - Central Scheduling 001 - FT Days 8:30AM - 5:00PM, Monday - Friday - Lourdes Business Center - Binghamton, NYWhy Join Ascension? Lourdes Hospital, part of Ascension, has provided compassionate care to those in need since 1925. In Binghamton, N.Y., the main hospital campus includes a Hospice Program, an Ambulatory Surgery Center, and a Regional Cancer Center. Reaching beyond these boundaries, Lourdes has established a network of primary care physicians at convenient sites throughout the region. The Mission In Motion program, which provides primary care and cancer screening services through two mobile medical vans, makes healthcare accessible to rural populations. What You Will Do As an Associate with Our Lady of Lourdes Mem Hosp-N, you will have the opportunity to communicate with patients and staff to accurately schedule patients for prescribed procedures.You will:Gathers necessary demographic and clinical information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.Assists with coordination of activities related to insurance pre-certification/authorization.Provides counseling to patient or patient's representative regarding pre-service requirements and instructions.Pre-register patients for upcoming appointments & services.Assists patients with other requests including, but not limited to, prescription renewals, test results and medical complaints by forwarding messages to clinical staff.Assists patients with other requests including, but not limited to, prescription renewals, test results, medical complaints, by forwarding messages to clinical staff.Monitor call volume and adjust staffing assignments accordingly.Prepare daily work list and reconcile daily insurance coverage rejections.What You Will Need Education & Work Experience: High School or Equivalent required. Two (2) or more years experience in patient access or medical office preferred.Two or more years experience in patient access or medical office preferred.CHAA certification preferred.Equal Employment Opportunity As an equal opportunity employer, Our Lady of Lourdes Memorial Hospital (Lourdes) complies with all applicable employment laws and regulations. In order to provide equal employment opportunities to all individuals, employment decisions at Lourdes are based on merit, qualifications and abilities.Lourdes does not discriminate based on race, color, religion, gender, disability, protected veteran status, sexual orientation, national origin, age, genetic information, marital status, amnesty, any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. Lourdes is an EEO/AA employer: M/F/Disabled/Vet.For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

Keywords: Ascension, Binghamton , Representative - Scheduling - Lead, Other , Binghamton, New York

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