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Financial Counselor

Company: United Health Services
Location: Binghamton
Posted on: January 26, 2023

Job Description:

Financial Counselor, Binghamton United Health Services is seeking a Financial Counselor to join our Access Care Team in Binghamton, NY. The Financial Counselor serves as the health care facility's primary contact to provide financial counseling to all insured patients. This is a BENEFITS-ELIGIBLE position. Shift: Days Hours per week: 40 Salary range: $18.16-$24.58/hour, depending on experience ---- Financial Counselor Overview The Financial Counselor serves as the health care facility's primary contact to provide financial counseling to all insured patients for purposes of securing prepayment in full or within 30 days of any patient liability. Liability includes any financial responsibility such as co-payment, deductible and co-insurance. Financial Counselor Key Responsibilities and Expectations + Communicates the Hospital's financial policy to the patient regarding estimated patient liability due + Verifies accuracy of patient demographics at time of counseling such as address, telephone number, and, if missing, secures social security number + Makes outgoing calls to patients with pre-scheduled services to advise of any patient liability expected and makes arrangements to obtain amount due within 30 days + Secures payment from unscheduled patients prior to discharge of any patient liability deemed due + Secures information from patients by telephone or in person in regards to financial status such as employment, salary, and financial obligations; based upon receipt of this information, identifies patients who may be eligible for financial assistance + Maintains detailed knowledge of reimbursement regulations and third party billing practices + Prepares various daily/weekly/monthly reports, as required + Utilizes effective communication in relating to patients', their families', and employees' concerns, often under stressful circumstances + Maintains orderly and organized work area as it may be visible to patients; ensures secure and confidential work area + Demonstrate commitment to organizational Values of Compassion, Trust, Respect, Teamwork, and Innovation Position Qualifications Minimum: + High School Graduate or Equivalent (GED) + 1 year of experience in the collection field + 2 years prior office/clerical experience with the ability to perform simple mathematical computations with high degree of accuracy Preferred: + Additional collection experience and knowledge of medical terminology Employee Benefits at United Health Services When you work at United Health Services, you become part of our family. We're proud to offer competitive benefits and compensation to our employees who make an impact every day. + Health, dental, and vision insurance + Voluntary benefits, including cancer, pet, and life insurance + 403(b) retirement plan with company match model + Immediate accrual of paid time off + Wellness program rewards and insurance discounts + Employee Assistant Program (EAP) counseling and concierge services + Free, extensive online training through HealthStream About United Health Services United Health Services is a not-for-profit healthcare system serving more than 500,000 people in Upstate New York's Southern Tier region. We offer integrated healthcare services across 60 locations, including four hospitals, three walk-in centers, and 22 primary care offices, in addition to home care services and senior living facilities. The United Health Services system employs more than 6,300 people and comprises 600+ providers who are all committed to providing and supporting the delivery of exceptional patient care. United Health Services employees and providers are "LOVED!" This means we're Living Our Values Every Day. Here, you'll join a team that is dedicated to values-based, coordinated patient care. Every day, we outwardly live our Values of Compassion, Trust, Respect, Teamwork, and Innovation. About New York's Southern Tier As an employee of United Health Services, you'll call the Southern Tier, or more specifically, the Greater Binghamton area, home. Known for entertainment and restaurants, craft brews, outdoor experiences, minor-league sports, family-friendly events, and a keenness for local history (like our connection to the Twilight Zone and our six antique carousels), Greater Binghamton offers something for everyone. We're a short drive away from the Finger Lakes region in Central New York, three hours from New York City, and just shy of four hours from Niagara Falls, Canada. ---- United Health Services in an Equal Opportunity Employer. United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at

Keywords: United Health Services, Binghamton , Financial Counselor, Other , Binghamton, New York

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