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Program Support Specialist

Company: ACHIEVE
Location: Binghamton
Posted on: January 20, 2023

Job Description:

Are you a strong team player, extremely motivated, highly organized, and resourceful? Join our human services team as a Program Support Specialist.
The Program Support Specialist is responsible for the completion of projects that support human services operations of the Residential and Clinical Departments, across three counties, as well as the management of the front office area at Cutler Pond.
These are a few of the things the Program Support Specialist will do:

  • Compile information and complete mailings
  • Create and maintain databases and other tracking mechanisms
  • Coordinate special projects, identify required resources, and facilitate the project through to completion
  • Coordinate the referral, intake, and discharge processes for Residential Services
  • Provide clerical assistance on a regular basis including typing correspondence, maintaining electronic and other filing systems, recording meeting minutes, copying/duplicating materials, ordering supplies, etc.
  • Provide oversight to the visitor management and front office operations at assigned location
  • Complete required documentation and reviews in conformance with rules, regulations, policies, procedures, and billing practices


    • Encourage and maintain a positive working relationship with all departments in the agency, parents, staff, consumer, and community partners
    • Communicate all health, safety, consumer and/or program concerns, sensitive situations, and incidents to supervisor
    • Attend and participate in all required and/or requested departmental or agency meetings and trainings


      • Possess good interpersonal, written, oral, and communication abilities and effective time management, organizational, and problem-solving skills
      • Able to work independently and as a member of a team
      • Able to manage multiple projects and complete assignments with extreme attention to detail; grammar, spelling, punctuation, and report/letter writing must be excellent
      • Be computer literate with knowledge in agency operating systems and applicable software required for department needs.

        Associates Degree and a minimum of three (3) years' experience working in a related field --OR-- A combination of education and experience that in the opinion of the reviewing agency, exceeds the above standards of the program
        Possess a valid driver's license acceptable to the agency's insurance carrier

        In addition to a competitive wage, ACHIEVE is pleased to provide a full benefit package to full-time employees hired to work 30 or more hours per week.

        • Medical: choice of 3 plans - Generous Employer Contribution
        • Dental: choice of 2 plans
        • Vision: choice of 2 plans
        • Group Term Life Insurance - 100% Company Paid
        • Long Term Disability - 100% Company Paid
        • Employee Assistance Program (EAP) - 100% Company Paid
        • 401-K Retirement Plan
        • Cellular Telephone Discounts
        • Generous Paid Time Off (PTO)
        • Paid Holidays - 11
        • Paid Bereavement Leave and Jury Duty
        • Tuition Assistance Program
        • Several VOLUNTARY Plans available, such as Medical Bridge Plan, Critical Illness Protection, Accident Indemnity, Short Term Disability, Optional Term Life Insurance

          To protect the safety of the individuals we support and staff, ACHIEVE encourages employees to be current on all recommended vaccinations, including but not limited to: COVID-19. If you accept an offer of employment, you will be required to prove you have received your 1st of the 2-shot vaccination series or 1 shot of the J&J COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated prior to your start date.

Keywords: ACHIEVE, Binghamton , Program Support Specialist, Other , Binghamton, New York

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