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Customer Support Specialist (Work From Home)

Company: Wrapbook
Location: Binghamton
Posted on: September 22, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Health and Dental Benefits / Up to $1500 towards IT set up for your home / 401K matching - As a Customer Support Specialist you'll: Provide daily support to customers as they leverage Wrapbook's product via Zendesk tickets; Troubleshoot issues to identify the root cause of a behaviour and next steps to a solution; Manage your backlog of tickets and stay on top of responsibilities; Provide support with developing workflows and best practices for handling customer tickets...Hiring Fast > >

Keywords: Wrapbook, Binghamton , Customer Support Specialist (Work From Home), Other , Binghamton, New York

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