Asset Recovery Specialist
Company: CFCU Community Credit Union
Posted on: January 11, 2022
CFCU Community Credit Union (CFCU) is seeking a detail-oriented
and self-motivated Asset Recovery Specialist to join the Asset
Recovery department. The ideal candidate will be part of high
performing team environment that focuses on creating solutions for
members and their financial situations through creative
Provide accurate and prompt member service and effectively manage
Make outbound collection calls and receive inbound calls on
assigned delinquent accounts.
Correspond with members via letters and emails to encourage payment
of assigned delinquent accounts.
Motivate members to bring their loans current by negotiating a
re-payment and obtaining promises to pay.
Provide timely follow-up on promise to pay and payment commitment
accounts to ensure a positive resolution and member
Meet monthly collection goals as assigned by management.
Evaluate, assign, and maintain repossession and foreclosure
Analyze members financial situation to provide delinquency "work
out" plans, bringing the delinquent accounts current in the
fastest, most efficient manner possible.
Prepare and/or process documents and information received from
members for a loan workout; review for accuracy and completeness;
update information as needed and submit request for approval.
Maintain accurate files and reports on collections activity.
Review and suggest accounts for charge off to management.
Inform management of trends in loan underwriting contributing to
Performs other job-related duties as assigned.
Desired skills and experiences:
One to three years of collections or similar experience. Experience
in legal or banking fields a plus.
Minimum of a high school education or GED.
Excellent member facing skills.
Strong organizational abilities.
Knowledge of Excel software.
Ability to multi-task.
Excellent communication skills.
Ability to negotiate with a high degree of tact and ability to
Equal Employment Opportunity:
Equal employment opportunity has been and will continue to be a
basic principle at the Credit Union. CFCU provides equal employment
opportunities, without discrimination because of race, color,
religion, creed, sex, sexual orientation, gender identity or
expression, pregnancy, marital status, age, national origin,
citizenship, handicap or disability, veteran or military status,
political beliefs, victim of domestic violence status, familial
status, or predisposing genetic characteristics or status, or any
other status protected by federal, state, local or other law. This
policy includes, but is not limited to recruitment, hiring,
compensation, training, and apprenticeship, promotion, upgrading,
demotion, downgrading, transfer, lay-off and termination, and all
other terms and conditions of employment.
Keywords: CFCU Community Credit Union, Binghamton , Asset Recovery Specialist, Other , Binghamton, New York
Didn't find what you're looking for? Search again!