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Client Care Specialist - Homeless Shelter Services

Company: Rescue Mission Alliance of Syracue Inc
Location: Binghamton
Posted on: November 15, 2021

Job Description:

The Rescue Mission is seeking aFull Time Client Care Specialist to workWednesdays-Saturdays evenings from 3p-1:30p (off Sundays, Mondays, and Tuesdays) at Whitney Place located in Binghamton, NY.The client care specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change. Responsibilities: This position develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence while maintaining appropriate professional employee-client boundaries at all times. Participates as a team player to provide the best possible care for every client who enters Rescue Mission facilities by completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services; does so while treating clients with respect and dignity. Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate Requirements & Education: + High School Diploma or equivalent required + Associates degree in human services or related field or equivalent work experience preferred. + Experience working with homeless, addicted and/or mentally ill clients desired. Other skills needed to perform effectively include: + Sensitivity and compassion for the homeless population. + Excellent Communication skills. + Interviewing/assessment skills + Flexibility to change. + Strong interpersonal skills. + Manages time efficiently. + Crisis management skills. + Maintains a calm professional presence, even in times of being exposed to complex personalities, problems and needs of clients. + Computer literate. We offer a comprehensive benefit package including health, dental, vision, life insurance, and generous 401(K) program plus additional voluntary benefits. Minorities and Women encouraged to apply. The Rescue Mission is an equal opportunity employer

Keywords: Rescue Mission Alliance of Syracue Inc, Binghamton , Client Care Specialist - Homeless Shelter Services, Other , Binghamton, New York

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