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Account Director- Building Products

Company: Hire Velocity
Location: Binghamton
Posted on: June 4, 2021

Job Description:

Our client is a sales optimization companyworking with global clients in the building products and healthcare markets to deliver profitable growth through multi-channel marketing programs that increase sales reach while lowering the overall cost of sales.The Account Director is a full-time salaried position with comprehensive benefits including medical, dental, vision and 401K with a company match. They offer paid vacation and sick days, and nine (9) paid holidays. No matter what role, our client’s employees must have strong verbal and listening skills with the ability to communicate, particularly on the telephone, must demonstrate success with customer relations and service, and practice efficient time management as required, utilizing problem solving and decision-making skills.Position Summary:The Account Director is primarily responsible for internal communication of results with team members but may be asked to communicate directly with clients in support of the Program Director as needed. Account Directors are accountable for client satisfaction and client retention through the successful coordination, completion, and delivery of client programs.Duties / Responsibilities:Position will provide team leadership and peer mentorship to Account Managers. May provide training or support for any of the team needs. May represent the team in cross functional meetings. Accountable for developing strong senior level client relationships based on trust, collaboration, and value. Will work with client and multiple internal departments to ensure the smooth running of programs, from gathering requirements from the Client, to planning and organizing campaigns, to communicating the correct information to all members of the internal team, to facing Clients and reporting on program status, insights, and recommendations as a result of the program. The Account Director will assist with the development of organic growth within existing programs. Arranging meetings and liaising with clients to understand their requirements Quality control of all work that is submitted to clients Disclosing campaign details to the client and all team members Monitoring all stages of campaigns to guarantee that they run smoothly Writing status reports throughout the duration of the project to keep clients and peerupdated Ensuring that the project stays within the allocated budget Administration tasks that will help to keep campaigns well-managed and organized Offering creative ideas to the internal teams to develop exciting campaigns and encourage clients to understand the importance of creativity throughout projectsUtilize various industry resources and participate in industry events -- such as tradeshows, conferences and various customer events -- to become an industry expertFrequent travel is required for customer visits, tradeshows, or other business-related matters.Will be required to perform other job duties as requested, directed, or assigned.Required Skills / Abilities:Excellent oral and written communication skills First class organizational skills A pro-active approach to creative projects Experience of working as part of a teamExperience working with Microsoft Office Suite at a intermediate/Advanced level. Experience with Salesforce a huge +++Full awareness of creative processes and techniques - including digital platformsAbility to work under pressure whilst maintaining a cool outlookA personable and professional character that will allow you to build client rapportThe confidence to give clients trust in your workEducation and Experience:BS/B.A. in relevant field of study required. Prefer four-five years of direct experience in marketing communications, channel marketing or program marketing. Must possess successful customer service and customer relations experience. Experience in the Building Products Industry is a plus.

Keywords: Hire Velocity, Binghamton , Account Director- Building Products, Other , Binghamton, New York

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