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Assistant Director for Student Success

Company: Binghamton University
Location: Binghamton
Posted on: June 4, 2021

Job Description:

About Binghamton University:

Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by outstanding academics, facilities and community life - promotes extraordinary student success.

Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 18,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.

Job Description:

Budget Title: Senior Staff Assistant (SL-3)

Salary: $60,000

Reporting to the Assistant Provost for Student Success, the Student Success Manager assists in implementing student success initiatives. The Student Success Manager will use data generated from multiple systems that provide feedback on academic performance (Starfish, MyCourses, Binghamton's new Ellucian Advise software system) in support of student success initiatives, collaborating broadly with academic advising, tutorial services, student success coaching and other units across campus. They will also work with faculty, advisors and others to foster and coordinate campus-wide best-practice implementation of the Advise system in supporting student success; to assist with the management and maintenance of Advise; to ensure the system is set up to maximize performance; and to implement new functionality.

Essential Functions:

  • Responsible for supporting the success of first-year, transfer and continuing students.
  • Analyze and report on activities and outcomes; assist with report-writing, assessment, and data collection.
  • Assist in the oversight of the day-to-day activities and operations related to student success initiatives within Academic Affairs. Serve on appropriate College and University Committees, as needed.
  • Assess and implement new functionality within Advise.
  • Collaborate with the campus community to develop, promote, and deliver programming initiatives to students in order to foster effective university connections and improve student outcomes and retention.


  • Bachelor's Degree
  • Experience using technical systems (i.e. Banner, Degree Works, data analysis and visualization tools that will lead to success in writing system queries)
  • Ability to conceptualize, organize, direct, and successfully execute multiple planning processes simultaneously
  • Ability to analyze and troubleshoot errors and system defects
  • Enthusiasm, flexibility, and patience are needed for our fast-paced, fun, and collaborative environment


  • 1-3 years' experience working with a student information system (Banner, PeopleSoft, etc.)
  • 1-3 years' experience in academic advising, student success or other student support area
  • Knowledge and understanding of current retention issues and strategies in Higher Education

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at

Payroll information can be found on our website

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Application Instructions:

Deadline for Internal Applicants: June 2, 2021

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Persons interested in this position should apply online.

Please submit:

  • Resume,
  • Cover letter, and
  • Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents:

Keywords: Binghamton University, Binghamton , Assistant Director for Student Success, Other , Binghamton, New York

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