Paralegal
Company: Nexus Staff
Location: Binghamton
Posted on: March 15, 2023
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Job Description:
1) Interacts with the public and Division staff, responding to
general oral and written inquiries regarding the Division, the
complaint process, the rights and responsibilities of parties and
witnesses, and specific complaints brought under the Human
Rights Law. Interacts and communicates in a professional and
courteous manner, seeking assistance and supervision, where
appropriate. Provides necessary assistance to Agency Program Aides.
Maintains knowledge of the Human Rights Law (HRL),
other anti-discrimination laws, and current Division policies and
procedures.
2) Assists complainants with information and completion of
complaint forms. Interacts and communicates in a professional
and
courteous manner, seeking assistance and supervision, where
appropriate. Follows guidelines and accurately enters
comprehensible data into case managements systems within the same
day if possible, but no longer than three work days.
Conducts interviews in a timely manner.
3) Attempts to assist parties in reaching acceptable resolution of
complaints. Interacts and communicates in a professional, fair,
impartial and courteous manner, seeking assistance and supervision,
where appropriate. Follows procedural guidelines
regarding prompt conciliation of complaints and accurately enters
comprehensible data regarding conciliation attempts into
case management systems within the say day, if possible, but no
longer than two days. Maintains knowledge of best mediation
and negotiating practices, when management provides training for
those skills.
4) Conducts investigations by organizing documents, developing the
investigation, speaking with parties and witnesses,
documenting and tracking case events, and generating forms,
recommendations and reports. Promptly reviews complaints
upon assignment. Accurately identifies lack of jurisdiction, dually
filed cases and any deficiencies and immediately initiates
dismissals, follow-up or corrective measures, as appropriate.
Develops strategies and tactics, with supervisory approval, and
accurately applies knowledge of Human Rights Law and other
anti-discrimination laws relevant to investigation. Appropriately
and
accurately assesses witnesses' ability to offer relevant
information. Addresses all allegations of discrimination.
Gathers
appropriate data. Completes objective, precise and concise reports
within three business days of interviews that ultimately
support the recommended determination. Accurately enters pertinent
and comprehensible data into case management systems
within three days of receipt. Follows Division format and policy
for assembling data. As current office demands require,
complete a minimum of 108-120 cases to be averaged over the course
of a year, taking into consideration both short and long
range program objectives and the requirements of the Human
Rights
Law, and other applicable anti discrimination laws.
5) At the direction or approval of the Regional Director, performs
outreach related duties that foster positive community
relationships. Interacts and communicates in a professional and
courteous manner. Gives accurate information and referrals.
To the extent possible and practicable, develops presentation and
public speaking skills to provide technical assistance, such
as training and presentations relevant to the HRL to community
groups, educational institutions, businesses and other
organizations. Cultivates positive relationships that benefit the
agency.
Keywords: Nexus Staff, Binghamton , Paralegal, Legal , Binghamton, New York
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