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Technical Assistant IIA - Business & Professional Studies

Company: SUNY Broome Community College
Location: Binghamton
Posted on: October 9, 2019

Job Description:

SUNY Broome Community College is a comprehensive community college located in the scenic Southern Tier of New York, the college has approximately 10,000 students annually, and serves over 4,000 full-time and nearly 3,000 part-time students per semester in Liberal Arts, Business & Public Services, Health Sciences, and STEM, programs. An additional 10,000 students are served through the college's community education and non-credit programs. SUNY Broome Community College seeks an energetic, self-motivated candidate for a full-time, 12-month, tenure track, Technical Assistant IIA appointment in the Business & Professional Studies Division. The Technical Assistant will be primarily responsible for all divisional related information technology needs and will be supporting both faculty and student learning. The Technical Assistant will be responsible for supporting the division's desktops, laptops, ipads, smartphones, AV equipment, related software and hardware, and other duties as needed. This person will work with faculty to maintain, implement, and explore technology initiatives within the division. The Technical Assistant will coordinate lab proctors and assist in division technological purchases. Help desk and user support experience, familiarity with Ethernet and TCP/IP networking, and previous work in a team environment are a plus. The Technical Assistant will report directly to the Dean of Business and Professional Studies and will coordinate services with the Information Technology Services department. An Associate's degree in information technology, computer science, or a related field is required. Experience with information technology support in an educational environment preferred. Extron Certification, InfoComm CTS or other technical certifications are also a plus. The successful candidate will possess excellent customer service skills and the ability to communicate effectively with diverse college faculty, staff, and students. Candidates comfortable in a learner-centered environment and committed to the community college mission are encouraged to apply. Salary range is $46,287 to $57,859 and offer will be based upon the candidate's qualifications. Offers of employment will be conditional based upon the results of a satisfactory, required pre-employment Standard Background Check. Application materials must be received by Friday, October 25, 2019. SUNY BCC is committed to the diversity of its community. Women, minorities, veterans, individuals with disabilities and members of under-represented groups are encouraged to apply. Affirmative Action/Equal Opportunity Employer Category: Technology , Keywords: Help Desk Technical Support Supervisor

Keywords: SUNY Broome Community College, Binghamton , Technical Assistant IIA - Business & Professional Studies, IT / Software / Systems , Binghamton, New York

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