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Field Service Technician

Company: Mirabito Energy Products Energy Division
Location: Binghamton
Posted on: January 13, 2022

Job Description:

Position: Field Service TechnicianReports to: Director of HCCF Liquid DistributionStatus: Full-time
ESSENTIAL FUNCTIONS- include and are not limited to:

  • Provide support services for consumers and staff; and to install, maintain, and support our business technology needs.
  • Troubleshoot delivery systems to provide maximum user uptime and minimize time to repair.
  • Ensures delivery technology issues are identified, tracked, reported on and resolved in a timely manner.
    RESPONSIBILITIES- include and are not limited to:
    • Install, support, and troubleshoot delivery technology equipment in the field.
    • Configure, test, document, maintain, troubleshoot, and provide training to customers and staff on Delivery related technology.
    • Provide prompt user support and training, as needed, in writing, onsite, and/or by phone/computer.
    • Exhibit ability to implement complicated tasks effectively, efficiently, independently, and professionally.
    • 75% travel required - Mostly home same day.
    • Nights and weekend on call.
    • Reliable vehicle requiredQUALIFICATIONS AND SKILLS- include and are not limited to:
      • High School Diploma or Equivalent.
      • 2+ years of supporting end-user computing is preferred.
      • Strong understanding of the home delivery field.
      • Understanding of Liquid metering systems (Mid:Com)
      • Strong understanding of the petroleum industry overall.
      • Excellent problem solving skills, plus strong verbal and written communication skills.
      • Strong interpersonal skills and ability to work well in a team environment.
      • Ability to multitask and juggle multiple critical issues and adapt to change.
      • Thrives in a fast-paced, energetic, team-based environment.
      • Strong diagnostic and problem-solving skills.
      • High level of accuracy.
      • Willingness to work outside of normal business hours, which will include Saturday or Sundays.

Keywords: Mirabito Energy Products Energy Division, Binghamton , Field Service Technician, IT / Software / Systems , Binghamton, New York

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