General Manager 5 - Food

Company: Sodexo
Location: Binghamton
Posted on: February 20, 2026

Job Description:

Role Overview: Become part of the dining services team at one of the most dynamic public universities in the nation! RELOCATION ASSISTANCE AVAILABLE! Sodexo's Campus Segment is seeking an energetic, strategic, and hands-on General Manager 5 - Retail Food to lead our retail dining portfolio. This leader will oversee all campus retail operations, providing direction to Retail Managers and large hourly teams while ensuring exceptional customer service and operational excellence. As the General Manager of Retail Food, you will drive operational success across multiple high-volume retail locations. You will lead a diverse management team, elevate brand standards, support financial performance, and create a vibrant, student-centered dining experience that reflects the campus community. Incentives: RELOCATION ASSISTANCE AVAILABLE! What You'll Do: Provide strategic leadership across five retail dining locations, ensuring performance, quality, and service excellence. Coach, mentor, and develop a team of salaried Retail Managers and hourly staff. Oversee daily operations, brand compliance, food quality, customer service, and guest satisfaction. Drive sales growth and execute effective cost-control strategies to meet financial targets. Manage ordering, inventory, scheduling, staffing, and cash-handling procedures. Ensure compliance with Sodexo standards, food safety protocols, Board of Health regulations, and physical safety programs. Collaborate with campus partners to enhance the student experience and support campus events. Lead with a customer-first mindset to maintain a positive, engaging, and service-focused culture. What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: High-volume university/campus retail food operations management experience. Proven experience training and leading salaried managers and large hourly teams. Background in multi-unit quick-service, food-court, or comparable retail restaurant operations. Strong financial acumen with experience driving sales, managing labor, and controlling food costs. Solid understanding of ordering, receiving, and inventory management. Expertise in food safety, sanitation, and compliance with health department regulations. Experience managing heavy cash-volume operations. Commitment to service excellence, brand standards, and exceptional guest experiences. Strong communication, leadership, and problem-solving abilities. Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form . Qualifications & Requirements: Minimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years Minimum Functional Experience - 5 years

Keywords: Sodexo, Binghamton , General Manager 5 - Food, Hospitality & Tourism , Binghamton, New York