Store Manager
Company: Monro Auto Service and Tire Centers
Location: Susquehanna
Posted on: November 17, 2023
Job Description:
Company DescriptionMonro, Inc. Monro, Inc. is one of the nations
largest auto service companies and major tire retailer. We own and
operate more than 1,200 stores in 32 states and our stock trades on
the Nasdaq (MNRO). The Monro family of brands includes some the
most recognizable names in the industryMonro Auto Service and Tire
Centers, Mr. Tire, Tire Choice, amongst many more regional chains.
Our dominance is driven by teammates who strive to provide a
five-star experience and deliver consistent value to our guests and
shareholders. At Monro, we understand that a 5-star guest
experience begins with a 5-star teammate experience. In fact, were
currently investing more than $100 million in store improvements,
new technology, and career development through our own Monro
University training platform. Destination Monro Your Career is
Here! Do you have what it takes to shape a better future for
yourself and the automotive service industry? Our vision is to be
Americas leading auto and tire centers, trusted by consumers as the
best place in our neighborhoods for quality automotive maintenance
and repairs. Were looking for motivated individuals at every stage
in their career who share our vision. Positions are available in
our retail locations across our many brands, in field management,
and in store operations at our Store Support Center in Rochester,
New York. If you like helping others, as much as you like working
on cars; if you enjoy being part of a team, solving problems, and
building guest relationships; if you value honesty and integrity -
we have a Destination for you at Monro. Contact us to learn more.
Destination Monro! Your career is here. Job DescriptionThe Store
Manager position is responsible for providing the day-to-day
leadership to the store and teammates. This position supports
Monros vision in becoming a leader for automotive and tire centers,
trusted by consumers as the best place for quality maintenance and
repairs. Essential Functions:
- Develop sales and technical teammates to produce a consistent
5-star Guest experience
- Ensure sales goals are achieved by assisting in the development
and implementation of sales plans, thorough knowledge of services
and products and the automotive industry
- Introduce tire and service products to guests to maximize sales
and guest satisfaction and loyalty
- Support teammates in establishing and maintaining a productive
sales environment by training and developing teammates on all shop
operations and guest services
- Ensure the store is effectively staffed by managing the
recruiting, hiring, training, scheduling, evaluating, performance
management, and development of teammates
- Ensure expense control through the management of payroll,
telephone usage, store maintenance and repairs, supplies,
utilities, and other controllable expenses
- Perform other duties as assigned Management Responsibility: The
Store Manager position provides daily leadership to all positions
within the store to include General Service Technicians,
Technicians, Technical Service Manager, Service Manager, and
Assistant Store Manager. This position operates under the general
direction of the District Manager. QualificationsHigh School
Diploma or equivalent. 2-4 years of demonstrated leadership
experience in a retail/sales environment. Proven ability to manage,
drive and deliver financial results while controlling costs.
Ability to influence and motivate a team to achieve set goals and
objectives. Knowledge & Skills:
- Guest and team focused mindset with extensive experience in
customer-facing, customer-centric environments
- Excellent verbal and written communication skills with the
ability to convey technical issues and write routine reports
- Business mentality with the drive to exceed established
goals
- Possess basic algebra skills to calculate figures and amounts
such as discounts, interest, commissions proportions, and
percentages
- Proactive with demonstrated proficiency in multi-tasking within
a fast-paced environment
- Ability to take initiative in identifying problems, collecting
data, and establishing facts in order to produce practical
decisions and solutions
- Ability to effectively mentor, coach and develop teammates Work
Environment & Physical Requirements: This job operates in an
automotive shop environment. The job will have exposure to a
moderate noise level, adverse weather conditions, chemicals, odors,
dirt and dust. Must possess a current valid drivers license and
have a satisfactory Motor Vehicle Report (MVR) Ability to work
flexible hours, days, evenings, weekends and holidays Must be able
to lift, carry and stock merchandise and supplies up to 50 lbs.
without assistance Frequent standing and walking for long periods
of time Frequent reaching overhead and below the knees, including
squatting, bending, stooping, kneeling, twisting Additional
InformationBenefits
- Health Insurance
- Dental Insurance
- 401K Retirement Plan with Company Match
- Paid vacation
- Paid Holidays
- Employee Discounts
- Career Development Your next Destination!Growth Opportunity: At
Monro were committed to helping our teammates grow their career
through the combination of coursework, demonstrating leadership
skills and open opportunities. Our teammates receive on-the-job
training, company sponsored certifications, as well as course
curriculum in Monro University that empowers them to advance to the
next level of their careers.Monro, Inc. is an equal opportunity
employer and affords equal opportunity to all applicants for all
positions without regard to race, color, religion, sex, national
origin, disability status, protected veteran status, or any other
characteristic protected by law.
Keywords: Monro Auto Service and Tire Centers, Binghamton , Store Manager, Hospitality & Tourism , Susquehanna, New York
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