Retail Softball Ambassador
Company: DICK'S Sporting Goods
Location: Horseheads
Posted on: September 19, 2023
Job Description:
At
DICK'S Sporting Goods, we believe in how positively sports can
change lives. On our team, everyone plays a critical role in
creating confidence and excitement by personally equipping all
athletes to achieve their dreams. We are committed to creating an
inclusive and diverse workforce, reflecting the communities we
serve.If you are ready to make a difference as part of the world's
greatest sports team, apply to join our team today!
OVERVIEW:
ROLE RESPONSIBILITIES:The softball ambassador is a technically
focused role that is centered around providing a differentiated
customer experience specifically to softball players. This
individual will pull from personal experiences and industry
research / trends to provide strong product recommendations that
align to the customer's needs.
- Meets the customer where they are in their softball journey,
creating a tailored and unparalleled customer service experience;
adapting sales style appropriately and leveraging in store
technology (e.g., HitTrax when applicable and appropriate) to
gather data driven insights that in turn help inform
recommendations.
- Leverages on-the-field expertise and/or softball knowledge to
provide recommendations that meets the athlete's needs.
- Translates / aligns product technology to the athlete (e.g.,
material of the bats, etc.) and the position(s) they play;
contributing to and enhancing the athlete's overall game day
experience.
- Fully outfits athletes with appropriate product, equipment and
accessories to equip them for any occasion - from practice /
training to game day
- On occasion, participates in Diamond Sports Universities across
the nation to test and learn new products in order to then share
knowledge and insights with both teammates and athletes.
- Partners with store teammates by regularly utilizing training
materials to educate others on new softball-related products
- Maintains merchandise presentation standards and signage of
applicable department to Company standards as directed.
- Adhere to established policies and procedures related to
safety, loss prevention and standard operating procedures.
Maintains confidentiality of all Company information.
- Takes an all-hands-on-deck approach to support the team across
the store.
- Performs other tasks as assigned by management.
QUALIFICATIONS:
- Flexible availability - including nights, weekend, and
holidays
- Prior retail sales experience (or customer-focused experience)
preferred
- Flexible availability - including nights, weekend, and
holidays
- Prior retail sales experience (or customer-focused experience)
preferred
Keywords: DICK'S Sporting Goods, Binghamton , Retail Softball Ambassador, Hospitality & Tourism , Horseheads, New York
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