Hotel Banquet Manager

Company: DoubleTree by Hilton Hotel Binghamton
Location: Binghamton
Posted on: March 19, 2023

Job Description:

Our thriving hotel is looking for a dedicated banquet manager who is passionate about giving our customers an amazing banquet event experience. You will guarantee that each guest receives world-class service by working directly with them to book banquet space and present options that match their needs and budgets. We also require someone with exceptional leadership abilities to supervise the banquet crew and maintain the best quality of hotel services. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in management, and a strong commitment to client satisfaction. If this describes you, please apply as soon as possible!

Responsibilities:

Create departmental rules, processes, quality standards, and cost-cutting strategies to continually enhance the customer-focused banquet area
Assess and document the outcome of each event to propel future improvement upon all processes
Communicate with customers to go through banquet event choices that fit their budget and go over any modifications, questions, or concerns to guarantee a great product is delivered
Relay all event orders to on-site banquet staff members so they are made aware of their duties and responsibilities
Provide an optimal level of event service by supervising the banquet area's daily operations, including ordering supplies, supervising event space set-up, and determining staffing levels


Qualifications:

Possess excellent computer skills, especially MS Office -Word, Excel, and Powerpoint
High school diploma or equivalent, associate degree in hospitality management preferred
At least 3 years in a supervisory role in hospitality or food service
Must have a strong focus on putting the guest first with exceptional customer service experience
Must have excellent customer service and communication skills


About Company:
Conveniently located in downtown Binghamton's business and government districts. Accessible from all major highways, our inviting Binghamton hotel is -situated near the confluence of the Chenango and Susquehanna Rivers. Feel valued and cared for from the moment you arrive at our friendly DoubleTree by Hilton Binghamton hotel. Indulge in a freshly baked DoubleTree chocolate chip cookie, straight from the oven, when you check in and make yourself at home in one of our 207 spacious and comfortable guest rooms. -

Keywords: DoubleTree by Hilton Hotel Binghamton, Binghamton , Hotel Banquet Manager, Hospitality & Tourism , Binghamton, New York