Guest Services/Counselor Aide (Days) Full Time
Company: Helio Health
Posted on: November 18, 2022
Helio Health's Inpatient Program is seeking a courteous and detail
oriented Guest Services/Counselor Aide to ensure all guests,
patients and other visitors are welcomed into the program with a
timely, friendly and efficient manner. This is a Full-Time (Days)
position for our Binghamton Inpatient location. In addition to
Helio Health's comprehensive benefits, this position is eligible
for a $1,500 Sign-On incentive!
- Assists in orientating patients, manages ongoing needs
throughout the patients stay in the program, and prepares and
maintains the facility for use and cleanliness.
- Ensures everyone entering comply with COVID screening
- Assists with the admission process of the program including:
responding to patient inquiries and requests and resolving issues
in a timely, friendly and efficient manner.
- Demonstrates knowledge of program expectations and schedules,
and assists patients in managing these activities.
- Assists with crisis intervention activities as requested.
- Demonstrates entry level knowledge of biopsychosocial process
of addiction/recovery and self-help group process.
- Other duties as assigned by supervisor.
- Calling agencies to ensure communication between the
- Completing discharge summaries.
- High School Graduate/Equivalency.
- Previous customer service experience preferred.
- Good oral and written communication skills.
- Proficiency with basic computer applications.
- Valid NYS Driver's license required.
Our Comprehensive Employee Benefits Package Includes:
- Health insurance including dental and vision for employees and
- Paid Vacation and Sick leave - No Waiting Period for
- Paid holidays, including a floating birthday holiday.
- 401(k) plan with up to 5% company match.
- Company paid short-term disability insurance.
- Company sponsored life insurance.
- Employee Assistance Program (EAP).
Keywords: Helio Health, Binghamton , Guest Services/Counselor Aide (Days) Full Time, Hospitality & Tourism , Binghamton, New York
Didn't find what you're looking for? Search again!