Remote Account Customer Service Rep

Company: Hire Velocity
Location: Binghamton
Posted on: November 21, 2020

Job Description:

Our client is a sales optimization company--working with global clients in the building products and healthcare markets to deliver profitable growth through multi-channel marketing programs that increase sales reach while lowering the overall cost of sales. The Remote Account Customer Service Professional serves as the voice channel, complementing email, direct mail, and digital channels. These individuals will be contacting customers to help them through various stages of their paperwork process while providing outstanding customer service.--Our Client's Remote Account Customer Service Professionals are:--energetic, enthusiastic and positive.coachable, personable and up for a challenge.The Remote Account Customer Service Professional role is a contract salaried plus bonus potential position. This position has the potential--to grow into a full time permanent--role.--No matter what role, our client's employees must have strong verbal and listening skills with the ability to communicate, particularly on the telephone, must demonstrate success with customer relations and service, and practice efficient time management as required, utilizing problem solving and decision-making skills. Basic computer/keyboarding skills, math aptitude and strong written and oral communication skills are desired.--QualificationsEducationHS diploma or equivalent. Some college/degree preferred. ExperienceMinimum 2 years Customer Service/ Administrative experience required, some experience with sales preferredExperience with Salesforce software preferredHave a dedicate work space free from distractionsStrong computer skills, working with various CRM platforms, emails and Microsoft Office Suite.Ability to work in high pressure fast paces environments. Bilingual English/Spanish is a plus.

Keywords: Hire Velocity, Binghamton , Remote Account Customer Service Rep, Hospitality & Tourism , Binghamton, New York