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Event Support and Integration Engineer

Company: Binghamton University, State University of New Yor
Location: Binghamton
Posted on: December 1, 2019

Job Description:

Category: : Professional Department: : ITS Locations: : Binghamton, NY Posted: : Nov 5, 2019 Closes: : Open Until Filled Type: : Full-time Ref. No.: : 49660 About Binghamton University: Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by outstanding academics, facilities and community life - promotes extraordinary student success. Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 18,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service. Job Description: Budget Title: Instructional Support Technician (SL-3) Salary: $52,000 - 68,000 Binghamton University is seeking an experienced, energetic, engaging and collaborative individual to manage and support the media operations and media equipment for the Event Center and other athletic venues. The Events Center and other athletic venues in Binghamton University hosts approximately 100 athletics events and 30 other major events annually. Many of these events are internal events, but several are external events where external clients use the venue. Most of these events are live streamed using different media technologies. The Event Support & Integration Engineer will be responsible for providing design input for the equipment and media solutions for all the relevant venues, supporting integration of the new equipment, preventive and reactive maintenance of all equipment, and for management and operations of all equipment in these venues. Additionally, the incumbent will be responsible for implementing, operating, and maintaining all necessary software. The incumbent will be responsible for interacting with events staff and internal or external clients in planning for the technology needs of the event, making necessary preparations, conducting load-in, staffing the technology aspect of the event, and load-out. Finally, the incumbent will be responsible for responding to media services needs of Information Technology Services. The incumbent reports to the Director of Operations and Infrastructure in Information Technology Services and Associate Director of Athletics - Communications. Specific Responsibilities: Provide design input for all media equipment, software, and integration for the Events Center and other athletic venues Provide technology and media support to live broadcasts athletic events on ESPN and other digital platforms, as well as high visibility meetings, conferences, and client events Meet with events staff and event owner to assess the technology requirements of the event and create an event plan to address all of the requirements Assemble, prepare, and setup the necessary equipment prior to the event and test Staff the event and operate all media and audio visual equipment Provide event recording and broadcasting functions Maintain and troubleshoot all related equipment Plan, design, install, configure, and upgrade hardware, operating system, and software for all the media services equipment; applying patches/fixes; managing security; managing and monitoring system performance, file systems and local network; and improving availability and reliability Act as a liaison to other technical groups on issues with implications impacting multiple groups Evaluate related hardware and software products and make recommendations for adoption Stay current with the technology and capabilities in media domain and propose project plans to incorporate new technology and capabilities which will improve service provision in this area Prepare, maintain, and publish equipment inventory As many of the events supported by the incumbent will be after regular business hours, on weekends, and on holidays, the incumbent's work hours will be variable Must be able to maintain data confidentiality and compliance with regulatory requirements (HIPAA, FERPA, PCI, etc.) Requirements: Associate's Degree in a related field Minimum of four years of relevant experience in the support of technology/equipment and associated users at venues or events Experience with complex audio and video equipment, including cameras, microphones, lights, mixers, audio boards, video boards, streaming equipment, both hardware and software Demonstrated curiosity, interest, and ability in keeping abreast of technology High degree of personal integrity and standards of professional conduct Experience and ability to interact with senior management Ability and experience in a fast-paced environment with minimal to no direct supervision Proven ability to engage simultaneously in multiple projects and bring them to successful completion Excellent decision making and problem solving skills and effectiveness in getting things done collaboratively Ability to interact effectively with a wide variety of users with different expectations and backgrounds Experience in a complex and diverse organization Excellent interpersonal and communication skills, strong analytical skills, and ability to deal with ambiguity in a changing business environment Excellent customer service skills Position Preferences: Bachelor's Degree in a related field Experience in higher education Experience in a university-based or a research technology environment Experience in working in a large complex organization Additional Information: Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at infogoer.ny.gov Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception. As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here . Application Instructions: Deadline for Internal Applicants: November 20, 2019 Deadline for External Applicants: Open until filled Review of applications will begin immediately and continue until the vacancy is filled. Persons interested in this position should apply online. Please submit: Resume, Cover letter, and Contact information for three professional references You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: .

Keywords: Binghamton University, State University of New Yor, Binghamton , Event Support and Integration Engineer, Engineering , Binghamton, New York

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