Call Center Representative
Location: East Syracuse
Posted on: June 23, 2025
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Job Description:
Job Title: Call Center Representative (Onsite) Location: East
Syracuse, NY, 13057 Duration: 24 Months Contract Required Skill Set
: Working knowledge of call center tools such as CRM (Customer
Relationship Management software) and phone tools (Salesforce
experience preferred) Ability to handle between 60-70 phone
calls/cases per day while maintaining a positive/responsive
attitude with the customer Working knowledge of SAP, Salesforce,
PIC, and Windchill systems is desired. A background in Residential
and Commercial HVAC applications, products, and systems, and the
ability to read basic technical drawings is desired. Excellent
customer service skills Strong written and oral communication
skills Proficient in MS Office (specifically Word and Excel) Strong
analytical skills, accuracy, and attention to detail Education
Qualification : Minimum High School Diploma or equivalent
Keywords: , Binghamton , Call Center Representative, Customer Service & Call Center , East Syracuse, New York
