Claims Data Analyst
Company: Arch Capital Group
Location: Cortland
Posted on: April 1, 2026
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Job Description:
With a company culture rooted in collaboration, expertise and
innovation, we aim to promote progress and inspire our clients,
employees, investors and communities to achieve their greatest
potential. Our work is the catalyst that helps others achieve their
goals. In short, We Enable Possibility?. Summary This position is
responsible for a variety of administrative functions in support of
a growing and vibrant insurance claim organization. This includes
but is not limited to, the entry of insurance claim data and
telephonic contact with internal and external customers gathering
claim information and responding to queries from those customers.
The position is also responsible for supplementary data entry, data
reconciliation, and data extraction for the preparation of reports,
exhibits, and graphical information illustrating department trends
and results. Essential Functions • Receive FNOL (first notice of
loss) data and validate in preparation for new claims set up in the
company claim management system. • Complete the corresponding claim
set up’s from FNOL data OR at the direction of the Claim Adjuster,
Supervisor or Manager. • Diverse telephone work responsibilities to
include taking FNOL data over the phone, first-line telephone
contact with insureds, agents, claimants, attorneys, insurance
companies, medical providers, and others directing the callers to
the appropriate contacts, verifying information over the phone,
following up on information as directed or requested by others in
the Claim Department, and providing information to others over the
phone according to internal procedures and authorization from the
Chief Claim Officer. • Other data entry and data reconciliation for
the Claim Department, including the sorting and management of all
electronic and paper data received. • Closed claim data entry. •
Verify, manage, and send Claim Closing letters generated by the
claim management system. • Data extraction and management tasks.
Preparation and maintenance of reports, exhibits, and graphs with
oversight from the Claim Administrative Supervisor. • Provide
backup assistance to Claim Assignment Analyst as needed. • Provide
administrative assistance for Chief Claim Officer as needed. •
Complete other administrative tasks as needed. Knowledge, Skills,
and Abilities • College-level degree or insurance-related
experience. • Proficiency in Microsoft Office applications
including Excel, PowerPoint, and Word. • Very strong written and
oral communication skills. • Good analytical skills including the
ability to work with various types of data. • Detail oriented with
the ability to work independently when needed. • Superior
collaboration and teaming skills. • Prior administrative experience
is preferred but not required. • Growth potential beyond current
role. LI-EO1 LI-Onsite For individuals assigned or hired to work in
the location(s) indicated below, the base salary range is provided.
Range is as of the time of posting. Position is incentive eligible.
For Cortland, NY: $47,000 - $55,000/year Total individual
compensation (base salary, short & long-term incentives) offered
will take into account a number of factors including but not
limited to geographic location, scope & responsibilities of the
role, qualifications, talent availability & specialization as well
as business needs. The above pay range may be modified in the
future. Arch is committed to helping employees succeed through our
comprehensive benefits package that includes multiple medical plans
plus dental, vision and prescription drug coverage; a competitive
401k with generous matching; PTO beginning at 20 days per year; up
to 12 paid company holidays per year plus 2 paid days of Volunteer
Time Offer; basic Life and AD&D Insurance as well as Short and
Long-Term Disability; Paid Parental Leave of up to 10 weeks;
Student Loan Assistance and Tuition Reimbursement, Backup Child and
Elder Care; and more. Click here to learn more on available
benefits. Do you like solving complex business problems, working
with talented colleagues and have an innovative mindset? Arch may
be a great fit for you. If this job isn’t the right fit but you’re
interested in working for Arch, create a job alert! Simply create
an account and opt in to receive emails when we have job openings
that meet your criteria. Join our talent community to share your
preferences directly with Arch’s Talent Acquisition team. 20200
McNeil & Company, Inc.
Keywords: Arch Capital Group, Binghamton , Claims Data Analyst, Administration, Clerical , Cortland, New York