Operations Lead

Company: Thruway Fasteners
Location: Binghamton
Posted on: February 18, 2026

Job Description:

Job Description Job Description Thruway Fasteners, Inc. is one of the leading distributors of industrial products, supplying hundreds of original equipment manufacturers in 40 states and 28 countries. We help customers increase efficiency, drive growth, and rapidly respond to unique business challenges and opportunities. Thruway utilizes custom technology applications and vast industry specific knowledge to develop unique and flexible product management solutions. Headquartered in North Tonawanda, NY, Thruway has six branch locations across New York, Pennsylvania and Georgia. The Operations Lead is a jack of all trades to assist in all aspects of branch activities. Through communication, decisions and behavior by example, an Operations Lead promotes a culture that works together to exceed all internal and external customers’ expectations. Essential Functions: Accounts Receivable Maintain customer accounts in good financial standing Check on payment status of open invoices with customers Run weekly aging reports, process monthly statements, and make copies of invoices/proof of deliveries Investigate issues that may be causing delay in payment. Follow up with internal sales team on outstanding invoices. Invoices Complete daily invoice posting in an efficient error free manner Customer Portal Work Gather and provide customer requested vendor certifications to be included with shipment or by email Receive and validate required documentation for incoming product. Distribute to proper locations Receiving paperwork and allocate orders, as needed Assure product received matches supplier paperwork. Check product dimensions and counts. Coordinate with warehouse receiving to receive all incoming shipments. Branch reception Answer all incoming phone calls, check voicemail box, greet all visitors, distribute incoming mail, reorder supplies and inventory Additional general functions include; data entry, typing, correspondence drafting, office supply orders and prepare customer statements. Required Communication Skills: This individual must possess a positive attitude and excellent communication skills allowing for constant interaction with a full cross section of Thruway customers, vendors, and staff. Good judgment and quick decision-making ability Problem-solving and analytical ability Organizational skills Demonstrated integrity and ethical standards Self-motivated, effective time management, and adapts quickly to changing priorities Accuracy and attention to detail Good written, listening, verbal and interpersonal communication skills Competency with Microsoft Office Suite and business planning software Maintain professional demeanor and appearance at all times Work Environment: Occasional travel to other branches, suppliers and training Multi-tasking fast paced environment Sitting 80% of time, standing and movement 20% of time Job Type: Full-time, Day shift Location: Binghamton, NY Thruway Fasteners, Inc. offers a comprehensive benefit program for eligible employees including; medical, dental, vision, life insurance, disability plans, accident protection, critical illness, legal shield/ID shield plans, Paid Time Off, Paid Holidays, and 401k retirement plan with employer match. Thruway Fasteners, Inc. is an Equal Opportunity Employer committed to engaging a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. The chosen cand idate must successfully pass pre-employment ba ckground check and drug screen.

Keywords: Thruway Fasteners, Binghamton , Operations Lead, Administration, Clerical , Binghamton, New York